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Benefits of Support
Why take out customer support with RealFlex Technologies?
Support entitles the customer to a year of
software updates covering the entire product range
Support entitles customers to cheaper upgrades
for major products.
Support gives the customer access to the
RealFlex Online Customer Support system through the www.realflex.com
website.
Support allows a customer to create, track
and manage their own requests. Customer can follow progress of
requests in real-time and also have historical record of progress.
Support enables a customer to personalize
their account to insure the database is up to date at all times.
Support gives the customer access to the
RealFlex online knowledge base. This allows the customer to view
FAQ's & commonly solved problems. It lists the latest versions
of all products to ensure customers under support are up to date,
and has release notes showing what's changed between each version.
Support allows customers access to the online
support system 24 hours a day, 365 days a year, at a time that
is suitable the customer.
